Terms of Use

1. Provider

These Terms of Use govern the use of the “SpaceSnug” app and its related services. The provider is Luca Höhlein, Langes Gräthlein 42, 97078 Würzburg, Germany, email: legal@spacesnug.com (“we”).

2. Conclusion of the contract, contract text and minimum age

The contract for the use of SpaceSnug is concluded when you create an account and accept these terms. The account and the app are free; only fits and subscriptions that you buy in the App Store cost money (section 6). Until you create the account, you can change your entries at any time.

The current version of these terms is always available in the app under Settings. We store which version you accepted and when (Privacy Policy, section 3); we send you earlier versions on request. The terms are available in German, English, Spanish, French, Italian and Dutch.

You must be at least 16 years old. If you are under 18, you need your parents’ consent.

3. What the app does

SpaceSnug helps you estimate whether objects fit into rooms, through walkways and doors or into a car boot. It works from measurements, scans and the objects and rooms you save.

The app provides estimates to help you plan. Results may differ from reality, for example because of measurement errors, your entries, device limits, scan quality, the surroundings or because furniture is later moved or placed differently.

4. No professional advice

SpaceSnug is not advice on engineering, architecture, structural safety, safety, transport or moving. The app does not replace an on-site check or professional advice.

Checking measurements before important decisions and making sure that carrying, lifting, placing, transport and installation are safe and lawful remains your responsibility.

5. Your account

You need an account to use the app: with “Sign in with Apple” or with an email address and password. Your details must be accurate, and you keep your credentials secret. You are responsible for actions taken through your account to the extent you are at fault, for example because you shared your password.

You can delete your account in the app at any time (Profile, “Delete account”). All fits on the account expire with it, purchased and gifted alike, except in the case of section 10. The app shows you beforehand how many there are, and you confirm that they expire before deleting. Refunds of purchases go through Apple (section 6). A subscription does not end when you delete your account; you cancel it in the subscription settings of your Apple account.

6. Fits, purchases and subscriptions

Fits are the credit for scans in the app. You buy them as a pack or as a subscription that credits fits for each period and renews automatically until you cancel it. The app and the App Store show prices, periods, trial periods and renewal before you buy.

You buy fits and subscriptions in the App Store. The seller is Apple (in the EU: Apple Distribution International Ltd.). Payment, invoicing, withdrawal and refunds of the purchase price are handled by Apple under its terms; you request a refund at reportaproblem.apple.com. You cancel a subscription in the subscription settings of your Apple account; deleting the app does not end it.

Purchased fits do not expire as long as your account exists; section 5 covers what happens when you delete it. Your statutory rights in case of defects of the app remain unaffected; contact us for these.

7. What fits are used for

A scan costs one fit. It is reserved when the scan starts and deducted when you save the result. If you discard or delete the draft before that, you get the fit back. Reprocessing a saved scan also costs one fit. The measurements of a vehicle model that has already been measured cost one fit once and then remain available in your account. Entering measurements by hand and importing a finished 3D model cost nothing.

If you voluntarily contribute a scan (walkway or car boot), that scan is free, for a car boot once per vehicle model.

New accounts receive a welcome bonus, once per device. If someone creates several accounts to receive it more than once, we may refuse it or reverse it.

We keep your fit balance on our server so that it is the same on all your devices. If you think it is wrong, contact us; we will check the bookings. If Apple refunds a purchase, we deduct the fits from it again; your balance may then drop below zero. A balance below zero does not oblige you to pay anything; it is offset against later credits.

8. Permitted use

You may not misuse the app, disrupt its operation, attempt unauthorised access, circumvent payment, manipulate fits or subscriptions, reverse-engineer protected parts contrary to the law or use the service in any other unlawful way.

In case of abuse, fraud, a technical risk or a serious breach of these terms, we may block or restrict your access.

9. Your content and contributions

Names, measurements, scans, 3D models, fit results and similar content that you create in the app are stored on your device and, if you turn on iCloud backup, in your iCloud storage. We have no access to them and cannot restore them. You are responsible for your own content. Only the data named in the Privacy Policy reaches us, such as ratings and contributions you expressly release.

If you voluntarily contribute a scan, you grant us, free of charge and without time limit, the right to store the contributed data, combine it with other contributions and derive measurements for all users from it. In return, the scan is free (section 7). Which data a contribution contains and when you can withdraw it is set out in the Privacy Policy (section 9); this right of withdrawal remains unaffected.

10. Availability and changes to the app

We may update, improve, restrict or change features if there is a valid reason, such as security, legal compliance, technical development, better usability or protection against abuse. Such changes cost you nothing, and we inform you about them in the app.

If a change restricts your access to the app or its usability more than insignificantly, we announce it to you by email within a reasonable period beforehand. You can then end the contract free of charge within 30 days of the notice, or of the change if it comes later; in that case we refund purchased, unused fits.

We do not promise uninterrupted availability of all features.

11. Changes to these terms

We change these terms only with your consent. We show you a new version in the app with an overview of the changes and send it to you by email. It applies to you as soon as you accept it in the app; until then, the app asks each time you open it.

If you do not accept, the previous terms continue to apply. We may then terminate the contract with two months’ notice (section 14). Until then, you can use the app as before, export your data and delete your account.

12. Intellectual property

The app, its software, design, trademarks, texts and graphics are protected.

You receive the simple, non-transferable right to use the app under these terms and the App Store usage rules for personal or internal purposes. We can withdraw this right only for good cause (section 14).

13. Liability

The app’s measurements are approximate values for technical reasons, with LiDAR as well as without. Without LiDAR, the app estimates depth from camera images; these measurements are considerably less accurate (measurement accuracy notice). We do not promise any particular accuracy.

We are liable without limitation for intent and gross negligence, for damage from injury to life, body or health, under the Product Liability Act and to the extent we have given a guarantee. In case of simple negligence, we are liable only for the breach of an essential contractual obligation, that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely, and then limited to the foreseeable damage typical for the contract at the time of conclusion. Otherwise, our liability for simple negligence is excluded. Your statutory rights in case of defects remain unaffected.

Check the measurements yourself before decisions of greater consequence, such as a purchase, transport or installation. If you do not, this may be taken into account as contributory negligence.

14. Term and termination

The contract runs for an indefinite period. You can end it at any time by deleting your account in the app.

We can terminate it by email with two months’ notice, and for good cause, in particular abuse, fraud or a serious breach of these terms, also without notice. If we terminate without good cause, we refund purchased, unused fits.

A subscription in the App Store does not end with the account; you cancel it in the subscription settings of your Apple account.

15. Data protection

How we process personal data is set out in the Privacy Policy. It informs you and is not part of these terms.

16. Consumer dispute resolution

The European Online Dispute Resolution platform was discontinued on 20 July 2025. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

17. Applicable law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another country, you keep the protection of the mandatory provisions of that country.

18. Notes on Apple

You conclude these terms with us, not with Apple. We alone are responsible for the app and its content. You may use the app on Apple devices that you own or control, within the App Store usage rules, including Family Sharing. Apple has no obligation to provide maintenance or support for the app.

If the app fails to meet a statutory warranty, you may notify Apple; Apple will then refund the purchase price where applicable and, to the extent permitted by law, has no further warranty obligations. We, not Apple, are responsible for claims relating to the app, such as product liability claims, claims that the app fails to meet legal requirements or claims under consumer protection or data protection law, and for defending third-party claims of intellectual property infringement.

You confirm that you are not located in a country subject to a US embargo or designated by the US as supporting terrorism, and that you are not on any US government sanctions list. When using the app, you comply with applicable third-party terms, such as those of your mobile carrier. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

19. Contact

For questions about these terms, support or your contract, you can reach us here:

Luca Höhlein
Langes Gräthlein 42, 97078 Würzburg, Germany
legal@spacesnug.com